Proposal System Composition

TELESTAR IPCC provide full solution until the development of application to apply comprehensive solution combined with CTI Solution, IVR, recording, CRM, IP-PBX, and Voip Gateway to the work. IPCC uses the existing IP Network where it reduces management cost by optimizing investment in existing WAN Infra.

Moreover, IP based architecture is used to pass the range of existing call center operated due to consultants of limited knowledge where the architecture is uses experts as consultants fulfilling the request of clients. IPCC uses distributed system technology to add essential composition elements for high expandability while providing system stability through high availability.